Our Services
Customer Care
& Account Notification Messaging
We provide secure, compliant messaging and communication support focused on customer care and account notifications—including appointment reminders, verification codes, service updates, and support responses. We do not use this messaging program for marketing or promotional outreach.
Customer Communication
Clear, compliant messaging matters—especially for time-sensitive updates. We help you deliver short, easy-to-understand notifications that keep customers informed without confusion or clutter.
Designed for transactional and support messaging
Optimized for clarity under 160 characters where possible
Written to reduce back-and-forth and improve resolution time
Notification Management
Our platform helps you manage operational communications in a structured, compliant way. Create templates, review delivery results, and keep a consistent tone across appointment and account notifications.
Template library for reminders, confirmations, and status updates
Organized scheduling and follow-up notifications
Delivery visibility for operational troubleshooting and customer support
SMS Messaging
We send SMS messages only for customer care and account-related notifications, such as appointment reminders, verification messages, and support replies. All messaging flows are built around consent, opt-out handling, and operational compliance.
Email Messaging
We support email communications that are directly tied to service activity and account status—such as appointment instructions, confirmation emails, required notices, and customer support follow-ups.
Appointment instructions and confirmations
Account notices and required policy updates
Support follow-ups and resolution summaries
Organizaions That
Trust Us.
We’ve had the pleasure of collaborating with these innovative companies.
What Our Clients Have to Say About Us
“Med Card Services has been an invaluable partner for years. Their dedication to quality and attention to detail make them my go-to choice for any future projects. If you’re looking for a partner that truly values their work, I highly recommend them”
Maximize Your Customer Communications
We provide secure, compliant messaging for customer care and account notifications—including appointment reminders, verification codes, service updates, and support responses.
Through our centralized messaging platform, Med Card Services delivers timely SMS and MMS notifications to customers who have provided their mobile number and consent to receive these messages. Communications are designed for operational use cases such as scheduling, account status updates, documentation reminders, and customer support follow-ups.
Our messaging practices are built to align with applicable carrier requirements and industry best practices for consent and opt-out handling. We support clear subscriber controls, including standard keyword commands to manage preferences.
In addition, we structure our messaging program around consent-based delivery and customer preference management, including support for STOP (opt out) and HELP (assistance). Message frequency varies based on customer activity, and message and data rates may apply.
For questions about customer notifications, support messaging flows, or account-related communication, please contact our support team for assistance.
Why choose Med Card Services?
Why choose
MCS?
A trusted customer communications & support team
We help you deliver clear, compliant messages that reduce confusion and improve response times. Our approach prioritizes consent, opt-out handling, and dependable delivery for account-related updates.
Own your digital presence and make an impact.
Join Today
Visit us
339 E 3900 S
Salt Lake City
Call Us
833-420-4207
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